Frequently Asked Questions

Your guide to shopping with Paradise Arcade Shop

What is the standard shipping timeframe?

We process orders within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while express options are available at checkout.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite garments for the most accurate fit.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic return or exchange.

Do you ship internationally?

Yes, Paradise Arcade Shop ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination.

How should I care for my items?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are also printed on the internal garment labels.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.